Privacy Policy

Last Updated: June 2026

At Lucknow RO Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services.

1. Information We Collect

We may collect the following information when you contact us, book a service, or submit an inquiry:

Full Name
Mobile Number
Email Address (if provided)
Service Address
RO Brand and Service Requirements
Communication Preferences
Website Usage Information

2. How We Use Your Information

The information collected is used for the following purposes:

Scheduling and managing service appointments
Providing RO repair, installation, AMC, and maintenance services
Responding to customer inquiries and support requests
Sending service updates and appointment confirmations
Improving our services and customer experience
Maintaining service records and customer history
Complying with legal and regulatory requirements

3. Information Sharing

We respect your privacy and do not sell, rent, or trade customer information to third parties.

Your information may only be shared:

With authorized service technicians for service fulfillment
When required by law or legal authorities
To protect our legal rights and business interests

4. Data Security

We implement reasonable administrative, technical, and organizational measures to protect customer information from unauthorized access, disclosure, misuse, or loss.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

Improve website performance
Understand visitor behavior
Enhance user experience
Monitor website traffic and usage patterns

Users may disable cookies through their browser settings if desired.

6. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

7. Customer Communications

By contacting us or submitting a service request, you consent to receive:

Service-related calls
SMS notifications
WhatsApp messages
Appointment confirmations
Service reminders
Customer support communications

We do not send unsolicited promotional communications without appropriate consent.

8. Data Retention

We retain customer information only for as long as necessary to:

Provide requested services
Maintain service records
Resolve disputes
Comply with legal obligations

When information is no longer required, reasonable steps are taken to securely delete or anonymize it.

9. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Update your contact details
Request deletion of your personal data where legally permissible

To exercise these rights, please contact us using the details provided below.

10. Children’s Privacy

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Lucknow RO Services
Website: lucknowroservices.in
Phone: +91-7275505454
Email: info@lucknowroservices.in

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.